Privacy Policy

Privacy Policy
Last updated on December 15, 2023
We take your privacy seriously. All personal data will be collected, stored and used by us in
accordance with the European Union General Data Protection Regulation No. 2016/679
(“GDPR”) and/or other applicable statutory regulations.
Personal Data that we collect from you
We collect Personal Data about you in a variety of ways. Sometimes we collect Personal Data
automatically when you interact with the Services, and sometimes we collect the Personal Data
directly from you.
Personal Data that you provide to us directly:
• First and last name;
• Business/company name;
• Company financial information;
• Payment information;
• Job title;
• ID (for limited purposes);
• Year of birth;
• Gender;
• Email address;
• Phone number;
• Password or passcode;
• Place of residence and associated location information.
Personal Data that we collect automatically:
Location Information:
• IP address;
• Time zone;
Device Information:
• Device model;
• Unique device identifiers;
• Information about the operating system and its version;
• Mobile operator and network information;
• Device storage information;
• Version of your device system.
Data about your use of the Services includes, among others:
• Frequency of use;
• Areas and features of the Services you access, visit or use;
• Engagement with particular features.
For what purposes, on what grounds we process your
Personal Data
The Company may use Personal Data for the following purposes:
• To provide and maintain our Services, including monitoring the usage of our Services.
• To manage your account: to manage your registration as a user of the Services. The
Personal Data you provide can give you access to different functionalities of the Services
that are available to you as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the
purchase contract for the products, items or services you have purchased or of any other
contract with us through the Services.
• To provide you with special offers, news and general information about other goods,
services and events we offer that are similar to those that you have already purchased or
enquired about unless you have opted not to receive such information.
• To contact you: by email, through telephone calls, or other equivalent forms of electronic
communication, such as a mobile application’s push notifications regarding updates or
informative communications related to the functionalities, products or contracted
services, including the security updates, when necessary or reasonable for their
• To manage your requests: to attend and manage your requests to us.
• For other purposes: we may use your information for other purposes, such as data
analysis, identifying usage trends, determining the effectiveness of our promotional
campaigns and to evaluate and improve our Services, products, marketing and your
We will process your Personal Data based on one or more of the following legal bases depending
on which features of the Services you use:
• Your consent. For example, on the registration screen when you give us permission to
process your Personal Data;
• Legitimate interest. We may process your Personal Data in relation to our interests in
providing the Services to you, our commercial interest;
• To fulfill our contractual obligations to you in order to provide the Services to you;
• Legal obligation. We may be obligated to process some of your Personal Data to comply
with applicable laws and regulations.
How long do we keep your information?
We keep your information only as long as we need it to provide Services to you and fulfill the
purposes described in this Privacy Policy. This is also the case for anyone that we share your
information with. When we no longer need your information and there is no need for us to keep
it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or
depersonalize it so that we can’t identify you.
Your privacy rights
• The right to access the Personal Data Gurtam holds about you. You have a right to
request information about what Personal Data we process about you.
• The right to data portability. You have a right to access all your Personal Data, and
receive a copy of it, including in a structured, commonly used and machine-readable
• The right to correct any Personal Data we hold about you if it is inaccurate or incomplete.
If you believe that your Personal Data is inaccurate, you have a right to contact us and
ask us to correct such Personal Data.
• The right to erase your Personal Data. You may ask us to erase your Personal Data if you
withdraw your consent to processing when you believe such processing is unlawful.
Please be aware that erasing some Personal Data may affect your experience using
certain features of the Services that rely on historical data.
• The right to restrict (i.e., prevent) the processing of your Personal Data.
• The right to object to Gurtam using your personal data for particular purposes. In certain
circumstances we may not be able to stop using your personal data, if that is the case,
we’ll let you know why.
• The right to withdraw consent. If we process your data based on your consent, you have
the right to withdraw your consent at any time. If you would like to exercise your right to
withdraw your consent, please contact us.
In case some questions about your Personal Data protection remain, contact us via email, and we will do our best to solve the problem for you.
With whom do we share your personal information?
In addition to the specific situations discussed elsewhere in this policy, we may share personal
information in the following situations:
• Affiliates. We may share information with our corporate affiliates.
• Other disclosures with your consent. We may ask if you would like us to share your
information with other unaffiliated third parties who are not described elsewhere in this
Privacy Policy.
• Other disclosures without your consent. We may disclose information in response to
subpoenas, warrants, or court orders, or in connection with any legal process, or to
comply with relevant laws. We may also share your information in order to establish or
exercise our rights, to defend against a legal claim, to investigate, prevent, or take action
regarding possible illegal activities, suspected fraud, safety of person or property, or a
violation of our policies, or to comply with your request.
• Service providers. We share your information with service providers. Among other things
service providers help us to administer our websites, send email communications,
conduct surveys, provide technical support, detect fraud, process payments, and assist in
the fulfillment of orders. Our service providers will be given access to your personal
information as is reasonably necessary to provide the website and related Services. Our
service providers are contractually obligated to use your personal information only at our
direction and in accordance with our Privacy Policy; to handle your personal information
in confidence; and to not disclose your personal information to unauthorized third parties.
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share
for marketing purposes your personal information with third-parties without your consent.
Automated decisions
We neither use automated decision-making nor your Personal Data to automatically assess
aspects of your personality (automated profiling).
Pursuant to Art.77 GDPR, you have the right to file a complaint with a supervisory authority of
the EU Member State where you permanently resign, work or where there was an alleged
violation of your information privacy.
How do we protect your information?
We implement a variety of technical, organizational and legal security measures to maintain the
safety of your personal information when you place an order or enter, submit, or access your
Personal Data. For example, our employees have different levels of access to your Personal Data
and only those in charge of data management get access to your Personal Data and only for
limited purposes required for the operation of the Services. We offer the use of a secure server.
Among other practices, your account is protected by a password for your privacy and security.
You must prevent unauthorized access to your account and personal information by selecting and
protecting your password appropriately and limiting access to your computer or other device and
browser by signing off after you finished accessing your account. We cannot, however, ensure or
guarantee the absolute security of any information you provide to Gurtam or guarantee that your
information on the Services may not be accessed, disclosed, altered, or destroyed by a breach of
any of our physical, technical, or managerial safeguards.
Contact information
If you have any questions or concerns about your privacy, contact us at:
Address: GPScontrolas, Bulgaria, Al. Balabanov 10